Customer Service

Shipping Procedures:  orders placed online may take up to 3-5 business days to process then ship unless otherwise indicated.  Orders placed over the weekend will be processed on Monday.  All delivery orders are  placed ground shipping. 

Shipping and handling fees:  $5.00 flat rate on all US orders.  

Return policy:  due to health codes, cosmetics and skincare are non-refundable.  

Sales Tax:  we are required by law to collect 7% state sales tax for all shipments sent to New Jersey. Sales tax will be assessed on the total purchase, including shipping and handling charges.  

Damaged, or defective Merchandise:  for exchanges of missent, damaged or defective merchandise, we will credit you for the returned item upon receipt and send you a replacement with no additional shipping charges.  

Questions:  please feel free to email us at:  megan@shcosmetics.com with any questions about sh. products, and we will be happy to provide you with any additional assistance.